FREQUENTLY ASKED QUESTIONS




Q: How much does it cost to play your escape game room?
A: Our escape game only costs 21.25 + tax per person.


Q: What is the recommended number of players?
A: We recommend groups of four to six players to give you the best experience. The minimum requirement is two and the maximum number of participants that can play is eight. If you’re looking to bring a group larger than eight, please email us before booking your appointment.


Q: Will we be playing with other players we don't know?
A: If your room is not booked to capacity for that timeslot , it is a possibility that others players may join your team.


Q: How early should we arrive for our booking?
A: Some teams choose to arrive a couple hours early to enjoy our lounge before their game, but we ask you arrive at least 15 minutes prior to your appointment. This time allows us to introduce any people who may join your team as well as give a quick briefing before you begin.
* Please note if you do not arrive 15 minutes prior, your playing time may be shortened to accommodate later appointments.


Q: What is the age requirements to play?
A: We don't enforce and age limit, but any players under the age of 12 must have a parent or guardian present in the room during gameplay. For teams with participants under the age of 12 we recommended booking out the entire room for the best experience.


Q: Do you have a cancellation policy?
A: Yes, any cancellations or changes to your booking must be done minimum 24hrs before your scheduled appointment, or a cancellation fee will apply.
* Please note that corporate and group bookings must give 10 days notice of any changes and cancellations.


Q: Is your game room wheelchair accessible?
A: Due to the fact that our game room requires you to reach, dodge, and crawl in order to accomplish your mission, it is not wheelchair accessible.


Q: Do you offer food and beverages?
A: Yes, we offer snack items, coffees, as well as non-alcoholic and alcoholic beverages.





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